We have determined that several rechargeable batteries (Order no. 14 464) manufactured at the end of 2015 and beginning of 2016 for cameras of the M series were supplied with a defective electronic component. The effect of this is that the camera displays false information about the battery charge level for these particular batteries. In the case of the Leica M8/M8.2 models, the battery symbol in the LCD on the top plate is not displayed at all and, in the case of the Leica M9/M9-P and M-E models, shows a false, 100% charge level no matter what the actual charge level of the battery may be.
Should you have noticed this error appearing with your camera, and your Leica M is affected by this issue, we recommend that you contact the authorised Customer Care department of your country’s Leica distributor or a Leica Store and request replacement of the defective battery. You will then be sent a new, fully functional battery completely free of charge.
We thank you for your understanding and would like to apologise for any inconvenience this issue may have caused.