Leica issued a service advisory for using Monochrom Typ 246 DNG files in Apple’s Photos App

Leica M Monochrom Typ 246 camera 4
Leica issued a service advisory for a compatibility issue with the new Monochrom Typ 246 camera when using DNG files in Apple’s Photos App:

Leica Camera would like to inform you that the Leica Monochrom (Typ 246)’s DNG files are currently incompatible with Apple’s ‘Photos’ App in Mac OS X Yosemite causing the library to crash and potentially lose all existing image files in the Apple Photos library.

As we will start shipping the new Leica Monochrom in the coming days, it is important that all dealers, sales personnel and customers are aware of this incompatibility issue.

With the new Apple ‘Photos’ App, when loading Monochrom DNG files from the new Monochrom, the library will crash continuously on loading. This may cause the Apple Photos library to be destroyed. This means that pictures previously taken with any other camera will be lost. As such, Leica Camera does not recommend using the Apple ‘Photos’ App for DNG files from the new Monochrom (Typ 246) until further notice.

Leica and Apple are collaborating to resolve this issue and develop a solution so that the DNG files from the new Monochrom can be used with the ‘Photos’ App without any issues in the near future. It is anticipated that Apple will have this resolved in the next update for ‘Photos’.

Meanwhile, we recommend all users of the new Leica Monochrom to use Adobe Photoshop Lightroom CC/6 for DNG files of the new Monochrom. The latest version of Adobe Photoshop is fully compatible with Mac and Windows PC. The JPEG files from the new Leica Monochrom work with all Apple applications.

Leica Camera Inc. will include a ‘Warning Notice’ regarding the Leica Monochrom (Typ 246)’s incompatibility with Apple’s ‘Photo’ App in all product boxes.

Via Reddotforum

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  • What this really means is that Apple’s new photo app sucks if a file it can’t read crashes causing you to lose your existing images.

    • The really did a disservice to photographers using Mac OS X by stopping development on Aperture. Seems the company is more concerned with consumer based products these days.

  • tjholowaychuk

    Funny because LR6 completely crashes on my iMac, QA is just a hot mess in general

  • rex

    Apple went from being simple and easy to use. To being overcomplicated. It bullies its customers into using iCloud and making mac app store accounts etc etc.. You really can’t enjoy your computer or phone or tablet without having to enter 2-3 passwords on a daily basis. None of this nonsense has stopped hacking, piracy, or any other annoyance. And now their programs are all merging together and they’re a mess to use.

    Soon we won’t even be able to open a DNG file without HAVING to use one of Apples apps.

    • El Aura

      If you feel bullied by a few dialog boxes …

      • Mato

        I agree with Rex. I too feel bullied by the constant need to enter my password and the constant reminders about iCloud. I have fond memories of the “big cat” versions of the OS, when things simply worked and every update was a step ahead. Sadly, Yosemite is irritating – even to the point that it sometimes doesn’t see my (cable) Apple keyboard upon login and starts the “seeking a bluetooth keyboard” dialogue!

        • a-traveler

          I agree, Yosemite is a real POS. I had to upgrade to be able to update FCPX. Absolutely hate it. OS X is more and more like Windoz, what they consider features I think of as BUGS!!! Meh!

          BTW having to use a password to be able to listen to the music I OWN with iTunes is maddening.

        • El Aura

          If you don’t use any iCloud features or the Mac App Store, you won’t need to put in your AppleID password. And it is not as if we don’t have to input our OS X admin password regularly (and always had to).

          And if you this post of mine on Leopard (http://elaura.tumblr.com/post/27966491/dont-really-dont), you will see that OS X updates weren’t always smooth sailing as you imply.

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